I got an amusing email from RightStuff about my order….
We are pleased to inform you that your order has shipped. Unless we contact you regarding a problem, you can count on your shipment leaving our warehouse within the next 2 business days.
I wonder how they would have reacted to me sending them an email upon order with the following: “I am pleased to inform you that I have paid for my order. Unless I contact you regarding a problem, I will mail a check within two days.” Somehow, I don’t think they would be amused.
Neither was I, actually, unless you count “cynically.” There’s a reason I prefer Robert, but he was out of the package deal on Cardcaptor Sakura.
I cannot comprehend the thought process that would produce a message like that.
On the bright side, whenever I have received an email like that from them, the package has always appeared on my doorstep within a few days.
Yeah, RightStuf had seriously pissed me off in the last month when I ordered a couple of Full Moon o Sagashite manga for a friend’s birthday. I ordered them on Jan 14th and they were “In Stock And Available”. A week later, I double check and suddenly they’re “On Order From Manufacturer”. So I order something else, two of the Ghost Hunt manga. Again, “In Stock And Available” when I placed the order. Two days later, I go in and check and, again, both books are “On Order From Manufacturer”.
Seriously, this happened on two straight orders. I’d understand if they went out of stock while ordering them, but on four straight manga books? You would think they’d get their stocking system right by now; this leaves a very bad taste for the customer.
Granted, the Ghost Hunt series did get shipped three days after my order, and I received them a couple of days ago. The Full Moon manga shipped a couple of days after the Ghost Hunt manga did, so I’ll receive them next week. Unfortunately, that friend’s birthday was earlier this week.
*sigh*
While I never had a problem with RightStuf and their ‘ship on whim’ policy, I’ve heard enough complaints about them that I can’t imagine ordering from them in the future. Meanwhile, Robert’s has gotten me my stuff at all times with no problem, sometimes on tight deadlines. After all, when you’re doing a PockyPalooza, it helps to actually HAVE the pocky there.
Robert is the real deal.
I, too, haven’t had a problem with RightStuf, though I, too, will always go with Robert first.
Um, there’s an echo in here…
I notice that RightStuf is now releasing things under their imprint. Do they have their own ADR facilities?
TRSI has been releasing anime in North America since the days of VHS. They don’t do enough shows to have their own ADR facilities, though; I gather most of their dubbing is done in New York, since Des Moines doesn’t exactly have a thriving acting community. I own a couple of their releases (Comic Party and His and Her Circumstances) and have generally been impressed with the quality of the DVD work.
Incidentally, was it ubu’s intent to rename the blog “Majou Meido Meganekko”?
As long as August is back, I don’t care how Ubu spells the title of this weblog.
Bah. Bah, I say! That’s what comes from living in Tejas…. you start interchanging j’s and h’s. Guess I was using the Hispanic romaji instead of Hepburn or Wapuro (sp?).
Edit: Heh, capitalizing the H causes it to look sort of like I’m making a play on “Houston.”
His & Her Circumstances by TRSI is one of the best translation efforts I’ve ever seen, by the way. The amount of detail they put into it just blew my mind.